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REMOTE ASSISTANCE

Receive Instant Support in 4 easy steps!

 

  1. Contact Us by phone or email for Technician to provide you with a code

  2. Navigate to https://startcontrol.com

  3. Enter the code provided by Technician (from Step #1)

  4. Download + Open the file when prompted (takecontrol.exe)

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Technician will then be prompted to Accept your connection request and a secured encrypted shared-control session will be established.

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* Any administrative changes to your computer will request your permission & approval, every time, every step of the way

* Have peace of mind, as you watch everything the technician is doing + communication with the technician in real-time

* For Privacy and Security integrity, the session is immediately terminated as soon as the end-user and or technician closes / exits out of the window. The previously-downloaded file expires. A new request code will need to be generated to re-establish any future connection

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Screenshots​

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