Remote Assistance

Receive Instant Support in 4 easy steps!

Click your platform icon (ie Windows, Mac, Android, or iOS) for desired support type (ie Attended, Unattended, or Online Meeting)
Download / Save / Run / Install file
Contact Us by phone or email to provide your auto-generated ID and Password, and/or for assistance with installation.
A Support Technician will be with you shortly!

Difficulty

Customer and Support Technician share viewing and controlling of the device.

Ideal for either convenience or time-critical issues that require immediate response, where device pickup / drop off is not a viable option.

Support Technician services the device, even if customer is unable to participate.

Ideal for businesses and individuals whom prefer after-hours services

and maintenance

Customer displays their device's screen, without sharing control of the device(s) with the Support Technician.

Ideal for meetings, propositions, and general information sharing